How to Identify and Resolve Common Issues ?

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Find your PUK on the SIM card pack

If you`ve still got the little pack that the SIM came in, check on the credit-card sized bit of plastic that the SIM snapped out from. The PUK Code is an eight digit number, and is usually printed on the back.

The PUK code

Which stands for Personal Unblocking Key, is an 8-digit code used to unlock your SIM card if you have entered the wrong PIN code three times in a row. You can find your PUK code on the card to which your SIM card was attached. The PUK code can also be found under the silver layer of your SIM card.

Customize it via your phone`s menu. If you enter an incorrect code 3 times in a row, your SIM card will be locked and you will be asked to provide a PUK code (unlocking code). The default PIN is 0000 (remember to change it when you login for the first time).
You can try online to find your PUK code as long as you have an online account through your network provider (most offer this service). Log in to your mobile phone account on your computer and look for a PUK code section on your account page. Where this appears will vary among network providers.
Pour retrouver votre code PUK, accédez à votre Espace client Orange, rubrique Mobile. Sélectionnez le numéro concerné et cliquez sur « Gérer et dépanner ».
The PUK (Personal Unblocking Key) code is usually an eight-digit unique number assigned to a SIM card and is available as a security feature for all SIM cards. Most mobile phones have a PIN (personal identification number) designed to prevent unauthorized usage of your phone and keep SIM details safe.
What Should I Do if My Sim Is Permanently Blocked? If your SIM card is permanently blocked as a result of entering the wrong PUK repeatedly ten times, the only way out is to contact your service provider. Perhaps, they`ll need to help you retrieve your line (by linking your phone number to a new SIM card).
The PUK (Personal Unblocking Key) code is a code consisting of 8 digits. It is used to unblock your SIM card when you entered 3 times a wrong PIN code.
If you entered 3 incorrect PIN codes and your phone displays “SIM card blocked” or “Enter PUK code”, your SIM card has been blocked to ensure your security.
If you forgot or don`t know your SIM PIN

Contact the carrier that gave you the SIM card. If you aren`t sure which carrier to call, remove your iPhone SIM card or iPad SIM card and check the card for the carrier`s name or logo. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code.

The PIN is an acronym for Personal Identification Number and represents an access code made of four digits. When you buy a SIM card, you also receive a PIN for it. You need this four-digit code to enable the SIM card once you have inserted it into your phone, to be able to access your operator`s mobile network.
Dial #123# for more details.
You`ll need to phone us to get a PUK code to unlock your SIM. Call us on 333 from a Three phone or 0333 338 1001 (standard rates apply) from any other phone to request a PUK code. Note: Don`t try to unlock your SIM without getting a PUK code from us.
Your PUK (Personal Unlocking Key) is an 8-digit code unique to your SIM card.
To get your PUK code just log into your MY48 account >> My Profile >> My details and you`ll find your PUK code here.
If you accidentally locked your SIM card due to three failed attempts, your phone asks you to enter a Personal Unlock Key (PUK), an eight-digit number. This number is located on the packaging your SIM card came in. If you don`t have the box, contact your operator and verify yourself to get the PUK.
Unlock The Phone On Your Own

First of all, you have to turn off your mobile phone and take out the SIM card. Then turn on the device without the SIM card and wait for it to show a message with the instruction to insert the SIM card. From that moment you will need to write the IMEI code to unlock the phone.

In order to unlock it, you`ll need your 8 digit PUK code. Though they are usually used by mobile providers to unlock a phone after its security measures have been triggered, a PUK code can also be used to remove a network restriction from a phone.
After ten unsuccessful attempts to input your PUK code, the SIM card will be permanently disabled. 3.
What is a SIM PIN? A SIM PIN is a 4-digit code that stops people from using your SIM card when it`s switched off or taken out of your phone. If you set up a SIM PIN, you`ll be asked to enter the PIN when you turn on or restart your phone.
Your SIM ID is the 13 digits number written on your SIM card.
– Line validity : 6 months after activation (Register your SIM online with Orange to have 6 months of line validity, then top up once every 6 months to keep the line valid).

Discover Relevant Questions and Answers for Your Specific Issue

the most relevant questions and answers related to your specific issue

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